Jitbaji Terms and Conditions – Full Terms of Use

1 General Provisions

Jitbaji is an online gaming and Sports Betting platform built specifically for users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between Jitbaji and its users. By accessing the platform through the Jitbaji website, mobile app, or any other medium, you are considered to have accepted these Terms.

These Terms have been drawn up in English and shall be interpreted in accordance with the applicable laws of Bangladesh. In the event of any dispute, the decision of Jitbaji's management authority shall be considered final.

Jitbaji reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. We encourage you to visit this page regularly to stay up to date.

2 Account Registration & Eligibility

The following requirements must be met to open an account and enjoy gaming features on Jitbaji:

• You must be at least 18 years of age.
• You must provide accurate and truthful information at the time of registration.
• Each individual may operate one account only.
• Multiple accounts from the same IP address or the same device are strictly prohibited.
• You are responsible for keeping your account password and login credentials confidential.
• Transferring or selling your account to another person is strictly prohibited.

KYC Verification Process

Identity verification (Know Your Customer – KYC) is mandatory for withdrawals or transactions above a specified amount on Jitbaji. The following documents may be required to complete KYC verification:

• Scanned copy of National ID (NID) or passport
• A recent selfie with your face clearly visible
• Bank statement or mobile banking details (if required)

Jitbaji reserves the right to withhold withdrawals until KYC verification is complete. Any account found to have provided false information will be closed immediately.

3 Bonus & Promotion Terms and Conditions

Jitbaji offers a variety of bonuses and promotional offers for its members. The general terms governing all such bonuses are outlined below:

Bonus Type	Wagering Requirements	Duration
Welcome Bonus (100%)	15x the bonus amount	30 days
Reload Bonus	10x the bonus amount	14 days
Cashback Offer	No Wagering	7 days
Referral Bonus	5x the bonus amount	60 days
Free Spins	20x the winnings	7 days

• Each bonus may be used once only.
• Wagering requirements must be met before withdrawing any bonus winnings.
• If bonus abuse (e.g., arbitrage betting) is detected, the bonus will be cancelled.
• Jitbaji reserves the right to modify or cancel any bonus offer at any time.

4 Deposit & Payment Policy

Jitbaji supports the most popular payment methods available in Bangladesh for deposits. The terms and conditions for deposits are outlined below:

• The minimum deposit amount may vary depending on the payment method selected.
• Deposits are usually credited instantly; if there is a delay, please notify our support team.
• Only payment accounts registered in your name may be used.
• Depositing through third parties is strictly prohibited and will be treated as fraud.
• Jitbaji is not liable for any technical issues that occur during a deposit, but all such issues will be resolved promptly.

5 Withdrawal Policy

The following conditions must be met to withdraw winnings from Jitbaji:

• KYC verification must be completed before a withdrawal can be processed.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 24–72 hours.
• Wagering requirements must be fulfilled before bonus winnings can be withdrawn.
• The maximum daily withdrawal limit is determined by the user's account tier.
• If fraud is suspected, jitbaji reserves the right to freeze withdrawals and conduct an investigation.

Withdrawal Process

Once a withdrawal request is submitted, our finance team will review it. After verification, funds will be sent via your chosen payment method. If any additional verification is required, our support team will reach out to you.

6 Gaming & Betting Rules

The following rules apply to all gaming and betting activities conducted on the Jitbaji platform:

• All game outcomes are determined by certified RNG (Random Number Generator) technology.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, if a match is cancelled, the bet will be refunded.
• If a game is interrupted due to a technical fault, jitbaji reserves the right to void that round.
• Any dispute regarding a game result must be reported to support within 48 hours.
• Betting limits may vary depending on the market and game.

7 Prohibited Activities

• Claiming bonuses through multiple accounts or through multiple accounts belonging to members of the same household.
• Playing games using bots, automated software, or artificial intelligence.
• Unauthorized access to another user's account or hacking.
• Use of fraudulent payment methods.
• Money laundering or use of funds from illegal sources.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Harassing or attempting to harm other members.
• Facilitating the participation of minors in gaming.

8 Account Closure & Suspension

Jitbaji reserves the right to close or suspend an account without prior notice in the following circumstances:

• Any violation of these Terms and Conditions.
• Providing false or inaccurate information.
• Detection of fraud or suspicious activity.
• Orders from a court or law enforcement authority.

Users may also voluntarily request to close or temporarily suspend their account. If you have a remaining balance, please withdraw it before closing. Re-registration after account closure is not permitted unless jitbaji grants approval.

9 Limitation of Liability

Jitbaji is not liable for the following:

• Loss of a game or cancellation of a bet due to internet disconnection.
• Any loss or damage resulting from issues with your device or network.
• Delays or issues caused by third-party payment services.
• Service disruptions caused by natural disasters, cyberattacks, or other circumstances beyond our control.

Jitbaji always makes every effort to ensure uninterrupted service and is committed to resolving any issues as quickly as possible.

10 Terms & Conditions Updates

Jitbaji may update these Terms and Conditions at any time. When changes are made:

• The date of the most recent update will be indicated on this page.
• Users may be notified of significant changes via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

11 Responsible Gaming Commitment

Jitbaji believes gaming is a form of entertainment, not a source of addiction. That is why we place the highest importance on responsible gaming. The following features are available on our platform:

• Set daily, weekly, and monthly deposit limits at your convenience.
• Temporary or permanent self-exclusion at your own discretion.
• Option to set a gaming cooling-off period.
• Links to information and support resources related to gaming addiction.

If you feel your gaming habits are getting out of control, please contact our Responsible Gaming Visit the page or contact our support team.

12 Contact & Support

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Available at the bottom-right corner of the platform
• Response time: typically within 24 hours

Adhering to the Jitbaji Terms and Conditions ensures a safe and fair gaming environment for all our members. We sincerely appreciate your cooperation.